415-346-BIKE(2453) 2661 Taylor Street, 1325 Columbus Ave & 501 Bay Street, Fisherman's Wharf, San Francisco Open everyday at 8am.

HomeThe RidesReservationBikes & RatesGroupsShopAbout UsFAQ'sForumContact Us
Privacy Policy

Bay City Bike Rentals and Tours is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Bay City Bike Rentals and Tours Web site and governs data collection and usage. By using the Bay City Bike Rentals and Tours website, you consent to the data practices described in this statement.

Personal Information

Bay City Bike Rentals and Tours collects personally identifiable information, such as your e-mail address, name, height, home or work address or telephone number. Bay City Bike Rentals and Tours also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, etc.

There is also information about your computer hardware and software that is automatically collected by Bay City Bike Rentals and Tours. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Bay City Bike Rentals and Tours for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Bay City Bike Rentals and Tours Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Bay City Bike Rentals and Tours public message boards, this information may be collected and used by others. Bay City Bike Rentals and Tours does not read any of your private online communications.

Bay City Bike Rentals and Tours encourages you to review the privacy statements of Web sites you choose to link to from Bay City Bike Rentals and Tours so that you can understand how those Web sites collect, use and share your information. Bay City Bike Rentals and Tours is not responsible for the privacy statements or other content on Web sites outside of the Bay City Bike Rentals and Tours Web site.

Use of your Personal Information

Bay City Bike Rentals and Tours collects and uses your personal information to operate the Bay City Bike Rentals and Tours Web site and deliver the products or services you have requested. Bay City Bike Rentals and Tours also uses your personally identifiable information to inform you of other products or services available from Bay City Bike Rentals and Tours. Bay City Bike Rentals and Tours may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Bay City Bike Rentals and Tours does not sell, rent or lease its customer lists to third parties. Bay City Bike Rentals and Tours may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Bay City Bike Rentals and Tours may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Bay City Bike Rentals and Tours, and they are required to maintain the confidentiality of your information.

Bay City Bike Rentals and Tours does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Bay City Bike Rentals and Tours keeps track of the Web sites and pages our customers visit within Bay City Bike Rentals and Tours, in order to determine what Bay City Bike Rentals and Tours services are the most popular. This data is used to deliver customized content and advertising within Bay City Bike Rentals and Tours to customers whose actions indicates that they are interested in a particular products or areas of interest.

Bay City Bike Rentals and Tours Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Bay City Bike Rentals and Tours or the site; (b) protect and defend the rights or property of Bay City Bike Rentals and Tours; and, (c) act under exigent circumstances to protect the personal safety of users of Bay City Bike Rentals and Tours, aka the public.

Use of Cookies

Bay City Bike Rentals and Tours Web site use "cookies" to help you personalize your online experience. A cookie is a parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server or text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Bay City Bike Rentals and Tours pages, or register with Bay City Bike Rentals and Tours site or services, a cookie helps Bay City Bike Rentals and Tours to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Bay City Bike Rentals and Tours, the information you previously provided can be retrieved, so you can easily use the Bay City Bike Rentals and Tours features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Bay City Bike Rentals and Tours services or Web sites you visit.

Security of your Personal Information

Bay City Bike Rentals and Tours secures your personal information from unauthorized access, use or disclosure. Bay City Bike Rentals and Tours secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Bay City Bike Rentals and Tours will occasionally update this Statement of Privacy to reflect company and customer feedback. Bay City Bike Rentals and Tours encourages you to periodically review this Statement to be informed of how Bay City Bike Rentals and Tours is protecting your information.

Contact Information

Bay City Bike Rentals and Tours welcomes your comments regarding this Statement of Privacy. If you believe that Bay City Bike Rentals and Tours has not adhered to this Statement, please contact Bay City Bike Rentals and Tours at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it We will use commercially reasonable efforts to promptly determine and remedy the problem.